Milin is an active supplier of sustainable finishing materials for new construction and renovation projects. Milin is distinctive and innovative due to, among other things, the company’s One-Stop-Shopping concept and the unique and sustainable solutions it offers, together with personal advice.
Busy companies want to be able to focus on their core business and rely, as regards purchasing, on specialist and professional companies. They want their partners to be total suppliers that provide comprehensive services ranging from advice and delivery to after sales. Milin has the required knowledge and a comprehensive range and serves as a single point of contact. The company provides sustainable and high-quality solutions for the right value for money. This significantly reduces the chances of failure costs and optimises the speed of execution. Milin is keen for its customers to be its partners in construction, and its aim is to achieve long-term partnerships.
Being a partner in execution goes beyond just supplying materials. It is also important to ensure that agreements are met. Other important aspects are punctual delivery and the quick resolution of anything that goes wrong. Milin has a complaints registration system in which transport loss or damage, incomplete deliveries and incorrect invoices are recorded and dealt with quickly and correctly. The registration system also serves to tighten internal procedures. After all, organisations should examine their procedures critically in order to ensure optimal services at all times. In this way Milin tries to keep the chance of mistakes to a minimum.